The International Association of Outsourcing Professionals is a global membership-based organization shaping the future of outsourcing as a management practice, as a profession, and as an industry. Its members are executives and managers of outsourcing customers, service providers and advisors. Kirkland is a co-founder of the Chicago and San Francisco chapters of IAOP. This meeting of the IAOP was held in Chicago. The theme for the meeting was "Outsourcing Tools" and included a panel on "Outsourcing to the Philippines." The meeting was be followed by a networking reception hosted by HTMT Global Solutions and DTSI. Kirkland partner and Chicago Chapter Chair Neil S. Hirshman served as chair of the meeting.