Many IT organizations decide for a variety of reasons that an outsourcing arrangement just isn't working, and they often pull those functions back inside. Ending an outsourcing agreement can be tricky unless issues like knowledge erosion during the outsourcing, re-establishing the function in-house, and termination clauses have been thoroughly examined.
For this article, intellectual property partner Gregg Kirchhoefer outlined a comprehensive termination matrix that he uses to summarize and clarify the rights and responsibilities of both parties involved in outsourcing transactions. He added that the details of how an outsourcing arrangement terminates are as crucial as any part of the agreement.
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