BTI's Client Service A-Team - 2003

In this year's BTI Consulting "2003 Survey of Client Service Performance for Law Firms: The BTI Client Service A-Team," Kirkland & Ellis ranked among the nation's top 30 firms. Identified as delivering superior client service, these 30 firms perform 2-8 times better than all other firms. Approximately 200 corporate counsel at Fortune 1000 companies were interviewed on a range of issues-client satisfaction, law firm management strategies, client needs-regarding how they define outstanding client service. In a time when most corporate counsel are not satisfied with the client service they receive from their outside law firms, Kirkland & Ellis was named as the cream of the crop by their clients.