BTI Client Service A-Team 2008: The Survey of Client Service Performance for Law Firms

Kirkland ranked fifth among the nation's top 30 law firms in "BTI Client Service A-Team 2008: The Survey of Client Service Performance for Law Firms." These 30 firms were identified by BTI as delivering superior client service and performing four to 15 times better than all other firms — more than 500 were discussed in total. BTI interviewed approximately 250 corporate counsel at Fortune 1000 companies to determine how law firms performed across 17 different client service attributes.