Kirkland & Ellis advises Groupe Bruxelles Lambert in the agreement to combine Webhelp and Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) services and technologies, in a transaction valued at approximately $4.8 billion, including net debt. Groupe Bruxelles Lambert has been the majority shareholder in Webhelp since 2019. Webhelp is a recognized leader in the market, specializing in CX, sales, marketing and payment services with a strong client and delivery footprint in Europe, Latin America and Africa. The combined company, with approximately $9.8 billion in estimated pro forma 2023 annual revenues and a complementary global presence, will be uniquely positioned to grow faster than the market and transform customer experiences with innovative technology for the world’s best brands.
The Kirkland team includes corporate partners Chelsea Darnell and Sarkis Jebejian and associate Christina Shin; capital markets partners Sophia Hudson and Julia Danforth; debt finance partner Rachel Lichman and associate Brittany Taylor; antitrust and competition partners Ian John and Thomas Wilson; and tax partners Dean Shulman and Joseph Tootle.